Last Updated: June 2026

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Welcome to the Luxe Incentives website. These Terms & Conditions explain the rules for using our website and the information, content, features, and resources available through it.

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This website is operated by Luxe Incentives.

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Luxe Incentives
173 Bears Paw Trail
Naples, FL 34105
Email: info@luxeincentives.com

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By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

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1. Website Use

The Luxe Incentives website is provided for general informational and business purposes. You may use this website to learn about our services, review information about incentive programs, request a consultation, contact our team, subscribe to communications, or access related resources.

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You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.

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You may not use this website to:

• Violate any applicable law or regulation

• Submit false, misleading, or inaccurate information

• Attempt to gain unauthorized access to the website or related systems

• Interfere with website functionality or security

• Copy, scrape, reproduce, or misuse website content without permission

• Upload or transmit harmful code, spam, malware, or disruptive materials

• Impersonate another person, business, or organization

• Use the website in a way that may damage Luxe Incentives, its clients, partners, vendors, or website visitors

 

2. Website Content

The content on this website is provided for general informational purposes only. This may include information about Luxe Incentives, strategy consulting, ROI consulting, MyPoints, incentive travel, group travel planning, program management, business performance, engagement, loyalty, and related services.

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While we make reasonable efforts to keep website information accurate and current, we do not guarantee that all content is complete, current, or error-free. Website content may be updated, changed, removed, or revised at any time without notice.

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Nothing on this website should be understood as a guarantee of specific business, financial, sales, employee engagement, retention, travel, or program results.

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3. No Client Relationship Created by Website Use

Viewing this website, submitting a form, requesting information, downloading resources, subscribing to emails, or scheduling a consultation does not create a client relationship with Luxe Incentives.

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A formal business relationship is created only when Luxe Incentives and the client enter into a separate written agreement, proposal, statement of work, service agreement, or other approved contract.

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Any services, pricing, timelines, deliverables, responsibilities, and program details will be governed by the applicable written agreement between Luxe Incentives and the client.

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4. Consultations and Inquiries

You may submit information through our website to request a consultation, ask a question, or learn more about our services. When you submit information, you agree that the information you provide is accurate and that you have the authority to submit it on behalf of yourself or your organization.

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Submitting a consultation request does not guarantee availability, acceptance of a project, or the creation of a client relationship. Luxe Incentives reserves the right to decline inquiries, consultations, or service requests at its discretion.

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5. Services Described on the Website

Luxe Incentives may describe services on the website including, but not limited to:

• Strategy consulting

• ROI consulting

• MyPoints program support

• Incentive travel design and management

• Group travel planning

• Program communication and participant support

• Destination and hotel sourcing

• Travel logistics and on-site coordination

• Recognition, events, and experience planning

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Service descriptions are provided for general informational purposes only. The specific scope of services, deliverables, responsibilities, pricing, fees, timelines, payment terms, cancellation terms, and other project details will be outlined in a separate written agreement when applicable.

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6. MyPoints Information

Any information about MyPoints on this website is provided to explain the general purpose and potential use of the program. Features, functionality, design, access, reporting, participant tools, and program structure may vary depending on the client, program, implementation, and agreement.

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Luxe Incentives may update, modify, improve, or discontinue certain features or descriptions at any time.

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7. Incentive Travel Information

Travel-related information on this website is provided for general planning and informational purposes. Travel services, destinations, hotels, suppliers, inclusions, availability, pricing, taxes, fees, schedules, policies, and requirements may change without notice.

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Incentive travel programs may involve third-party suppliers such as hotels, airlines, cruise lines, destination management companies, transportation providers, tour operators, venues, event vendors, insurance providers, and other travel-related partners. Luxe Incentives is not responsible for changes, cancellations, delays, acts, omissions, policies, or service failures of third-party suppliers unless otherwise stated in a separate written agreement.

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Travelers and participating organizations are responsible for reviewing applicable travel documents, identification requirements, passport and visa requirements, health requirements, supplier rules, cancellation policies, and other travel-related terms.

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8. No Guarantee of Results

Luxe Incentives provides strategy, consulting, program support, and incentive travel services designed to help organizations motivate action, increase engagement, strengthen relationships, and support business goals.

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However, results depend on many factors outside our control, including market conditions, participant behavior, company operations, sales activity, budget, timing, communication, leadership support, program structure, supplier availability, and other business variables.

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We do not guarantee any specific outcome, revenue increase, sales result, return on investment, retention improvement, participation level, travel experience, or business result based solely on use of this website or engagement with our services.

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9. Intellectual Property

All content on this website is owned by Luxe Incentives or used with permission, unless otherwise stated. This may include text, images, graphics, logos, icons, page layouts, service descriptions, website design, branding, videos, downloads, documents, and other materials.

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You may view and use the website for your own internal business evaluation and informational purposes. You may not copy, reproduce, distribute, modify, publish, display, sell, license, create derivative works from, or use website content for commercial purposes without prior written permission from Luxe Incentives.

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The Luxe Incentives name, logo, branding, service names, and related marks may not be used without written permission.

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10. User Submissions

If you submit information through the website, including forms, messages, consultation requests, or other content, you grant Luxe Incentives permission to use that information to respond to your request, evaluate your needs, communicate with you, and provide information about our services.

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You are responsible for ensuring that anything you submit is accurate and that you have the right to share it.

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Please do not submit confidential, sensitive, proprietary, or legally privileged information through the website unless Luxe Incentives has specifically requested it through an appropriate secure method or written agreement.

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11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect information submitted through the website or collected through cookies and related technologies.

Please review our Privacy Policy for more information.

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12. Cookies

Our website may use cookies and similar technologies to support website functionality, improve visitor experience, analyze website activity, remember preferences, and support marketing efforts.

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You may be able to manage cookie preferences through the cookie settings available on the website or through your browser settings. Some cookies may be necessary for the website to function properly.

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13. Email and Marketing Communications

If you subscribe to our mailing list, submit a form, or choose to receive communications from Luxe Incentives, we may send you emails related to our services, insights, updates, events, or other relevant information.

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You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at info@luxeincentives.com.

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14. Third-Party Links and Tools

This website may include links to third-party websites, platforms, booking tools, social media pages, embedded content, or other resources that are not owned or controlled by Luxe Incentives.

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Third-party links are provided for convenience only. Luxe Incentives is not responsible for the content, accuracy, availability, privacy practices, terms, policies, or actions of third-party websites or services.

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If you access a third-party website or tool, you do so at your own risk and should review that third party’s terms and privacy policy.

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15. Third-Party Suppliers and Partners

Luxe Incentives may work with third-party suppliers, vendors, venues, travel providers, technology platforms, consultants, contractors, and business partners in connection with its services.

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References to third-party companies, logos, destinations, hotels, suppliers, or partners on the website do not necessarily imply endorsement, ownership, partnership, or control unless expressly stated.

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Third-party products and services may be subject to their own terms, conditions, limitations, availability, fees, and policies.

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16. Payments, Fees, and Separate Agreements

The website may describe Luxe Incentives services generally, but any payment terms, service fees, deposits, cancellation policies, refund terms, billing schedules, expenses, or financial obligations will be outlined in a separate written agreement, proposal, invoice, or statement of work when applicable.

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If there is a conflict between these Terms & Conditions and a signed written agreement between Luxe Incentives and a client, the signed written agreement will control for that specific client engagement.

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17. Website Availability

We work to keep the website available and functioning properly, but we do not guarantee uninterrupted access. The website may be unavailable from time to time due to maintenance, updates, technical issues, hosting disruptions, security concerns, or circumstances outside our control.

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We may modify, suspend, or discontinue any part of the website at any time without notice.

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18. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis.

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Luxe Incentives makes no warranties or representations, express or implied, regarding the website, website content, third-party links, or related online tools. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.

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We do not guarantee that the website will be secure, uninterrupted, error-free, free of viruses, or always available.

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19. Limitation of Liability

To the fullest extent permitted by law, Luxe Incentives, its owners, officers, employees, contractors, partners, suppliers, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to your use of the website, inability to use the website, reliance on website content, use of third-party links, or interaction with website features.

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This limitation applies even if Luxe Incentives has been advised of the possibility of such damages.

Nothing in these Terms & Conditions is intended to limit liability in a way that is not permitted by applicable law.

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20. Indemnification

You agree to defend, indemnify, and hold harmless Luxe Incentives, its owners, officers, employees, contractors, partners, suppliers, and affiliates from and against any claims, damages, liabilities, losses, costs, or expenses, including reasonable attorneys’ fees, arising from your use of the website, violation of these Terms & Conditions, violation of applicable law, or infringement of any rights of another person or entity.

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21. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

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By using this website, you agree that any dispute arising from or related to the website or these Terms & Conditions will be handled in accordance with applicable Florida law, unless otherwise required by law.

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22. Dispute Resolution and Venue

If a dispute arises related to your use of this website or these Terms & Conditions, you agree to first contact Luxe Incentives in good faith so the parties may attempt to resolve the matter informally.

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If the dispute cannot be resolved informally, any legal action related to these Terms & Conditions or use of the website shall be brought in the state or federal courts located in Florida, unless another venue is required by applicable law.

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23. Changes to These Terms

Luxe Incentives may update or revise these Terms & Conditions at any time. When changes are made, the “Last Updated” date at the top of this page will be revised.

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Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

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24. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect.

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25. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any other website policies referenced here, represent the entire agreement between you and Luxe Incentives regarding use of this website.

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These Terms & Conditions do not replace or modify any separate written agreement between Luxe Incentives and a client unless specifically stated in that agreement.

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26. Contact Us

If you have questions about these Terms & Conditions, please contact us:

 

Luxe Incentives
173 Bears Paw Trail
Naples, FL 34105
Email: info@luxeincentives.com
Website: www.luxeincentives.com